Responsible Gaming
Gaming Should Be Entertainment, Not Income
Online pokies should be enjoyed as a form of entertainment only. They are games of chance with built-in house advantages. Never view gambling as a way to earn money, pay bills, or solve financial problems. Only gamble with money you can afford to lose.
Age Verification
You must be 18 years of age or older to gamble in New Zealand. If you are under 18, you are not permitted to participate in any gambling activities on this site or others. Underage gambling is illegal and can cause serious harm.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a problem with gambling:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity or lying about how much you gamble
- Spending more time and money on gambling than planned
- Feeling anxious or irritable when you try to reduce or stop gambling
- Using gambling to escape problems or relieve stress
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Failed attempts to cut back or stop gambling
- Gambling affecting your relationships or mental health
Self-Help Tools
Most reputable online gambling operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose during a session
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Session Limits: Set time limits on your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites
Support Organizations in New Zealand
If you need help, these organizations provide free, confidential support:
New Zealand
- Problem Gambling Foundation (PGF) – Free counselling and support
Phone: 0800 664 262 (free call) | Website: www.pgf.nz
Available 24/7 with trained problem gambling counsellors - Gamblers Anonymous – Peer support group meetings across NZ
Website: www.gamblersanonymous.org.nz
International Support (if accessing from abroad)
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK) – National self-exclusion scheme – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Take Action Today
If you or someone you know is struggling with problem gambling, seek help immediately. There is no shame in asking for support. Trained counsellors at the Problem Gambling Foundation are ready to help you 24/7 at 0800 664 262.
Remember: Gambling should be fun and entertaining. If it stops being fun, it's time to stop and seek support.